Government and regulators
This is our most popular and successful workshop. It gets to the heart of clear writing and includes principles and the skills to put them into practice. More.
Effective Writing includes:
- skills to create strong, clear, reader-friendly documents
- team teaching from two instructors to keep content engaging and the pace lively
- one-and-a-half days of instruction, followed by a half day with a 15-minute coaching session per participant
- in-class time to go through the stages of writing a document
- a peer review process with guidance on giving feedback
- personal written feedback for each attendee on 4-6 pages of their writing
- an 80-page reference manual and two desk tools
We customize each workshop to the organization and its types of writing, but typically we cover these skills:
- focusing on your audience and purpose
- writing concisely
- using clear, reader-friendly language
- adapting to different audiences
- organizing documents efficiently
- writing effective emails
- writing more quickly, with better results and less stress
- creating the right tone
- writing persuasively
- using verbs effectively, including active voice
- formatting for readability
- using tables, graphs, and visuals
- giving and receiving constructive feedback
We can also offer Effective Writing in a one-day format. The one-day version does not include in-class writing or peer review, and we shorten or cut some modules. Individual feedback for each participant is optional.
The workshop met my objective of writing clearly to a range of audiences.
I really enjoyed the real-life examples and the length of the workshop.
Instructors were very approachable, helpful, and knowledgeable.
I think my writing will show noticeable improvement as a result of attending this workshop.
This workshop was extremely engaging and valuable. I also appreciate the quality of the materials.
The course addressed the need to write clearly and simply in a way that’s effective for the audience.
Everyone in the organization would benefit from this course.
Very good tips. Good examples to illustrate what clarity looks like.
This will lead to producing better documents when under pressure.
Effective Writing Refresher
This half-day workshop follows up with writers who have been through Effective Writing. It reinforces, deepens, and applies concepts to real documents. More.
This is a working session in which attendees redraft key internal documents to refresh and apply skills learned in our core workshop. We cover the common writing and editing problems writers run across in everyday work. The session will:
- reinforce and apply skills you learned in the core workshop
- fill in gaps from the first workshop
- resolve questions that came up after the core workshop
Content was meaningful and the classroom presentation was exceptional.
Time well spent. This session will make a difference.
Enjoyed trying to re-write real examples and applying the tools.
The instructors did a good job of integrating their best practices into our actual practices.
A very helpful, practical session. Liked use of real examples to illustrate unclear writing.
Very well done. The tips were presented clearly and in a way that resonated.
Effective Briefing Notes—Novice or Advanced
This session helps make briefing notes more effective for the decision maker who relies on them. We teach an approach that reliably creates clearer, more concise briefing notes. We include practical advice on writing more efficiently under short deadlines. More.
We customize each session to the client. In general, the workshop covers:
- writing shorter and clearer briefing notes
- a process to analyze and focus the issue
- writing more quickly
- meeting the needs of audiences at various levels, including ministerial
- making clearer decisions about what content to leave in or take out
- strong hierarchy of information and structure
- using your template effectively
- communicating technical information to a non-technical reader
- editing and proofreading skills
- best practices and common pitfalls
I was very impressed. The materials were clear, crisp and concise. The example briefing note exercise was excellent.
Amazing how much value was packed into three hours. The before-and-after of the briefing note is very powerful and inspirational.
A well-organized, useful session for me. BNs are daunting—you have given me confidence that I can (write them).
The exercise was great for practicing the process of a BN from start to finish.
The blend of presentation with hands-on activities was well-balanced.
Precise and in-depth.
Helpful to me as a new government employee.
Incredibly eye-opening. A great use of my time.
We also deliver workshops on report writing, technical writing, tone, and other specialized content. Workshop length varies depending on your needs.
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